Site Reliability Engineer (Hybrid)

IBM

4

(722)

Heredia, Costa Rica (Remote)

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 82% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #735790BR

    Position summary

    d MTTR (Mean Time to Recovery).

    • Manage workloads and resources to maintain commitments and prevent SLA breaches.

    Required Technical and Professional Expertise

    • Strong working knowledge of Kubernetes and cloud infrastructures, with a preference for IBM Cloud.

    • Expertise in administration, configuration, and management of MS SQL Server 2022.

    • Proven experience in providing on-call support for critical production systems, with a focus on determining root cause analysis (RCA).

    • Expertise in automation platforms such as AWX.

    • Proficiency in scripting languages like Python and related tools.

    • Strong problem-solving skills and attention to detail.

    • Fluent english required

    Preferred Technical and Professional Expertise

    • Familiarity with Salesforce infrastructure and case management processes.
    • Experience with monitoring tools and incident management platforms.
    • Ability to work efficiently in a global, distributed team environment.

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 82% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.