Site Reliability Engineer (Hybrid)
Heredia, Costa Rica (Remote)
Why you should apply for a job to IBM:
Ranked as one of the Best Tech Companies for Women in 2021
4.4/5 in supportive management
82% say women are treated fairly and equally to men
80% would recommend this company to other women
91% say the CEO supports gender diversity
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Position summary
d MTTR (Mean Time to Recovery).
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Manage workloads and resources to maintain commitments and prevent SLA breaches.
Required Technical and Professional Expertise
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Strong working knowledge of Kubernetes and cloud infrastructures, with a preference for IBM Cloud.
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Expertise in administration, configuration, and management of MS SQL Server 2022.
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Proven experience in providing on-call support for critical production systems, with a focus on determining root cause analysis (RCA).
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Expertise in automation platforms such as AWX.
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Proficiency in scripting languages like Python and related tools.
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Strong problem-solving skills and attention to detail.
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Fluent english required
Preferred Technical and Professional Expertise
- Familiarity with Salesforce infrastructure and case management processes.
- Experience with monitoring tools and incident management platforms.
- Ability to work efficiently in a global, distributed team environment.
Why you should apply for a job to IBM:
Ranked as one of the Best Tech Companies for Women in 2021
4.4/5 in supportive management
82% say women are treated fairly and equally to men
80% would recommend this company to other women
91% say the CEO supports gender diversity