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TLS Technical Support Professional

IBM

4

(723)

Heredia, Costa Rica (Remote)

Why you should apply for a job to IBM:

  • Ranked as one of the Best Tech Companies for Women in 2021
  • 4.4/5 in supportive management
  • 82% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.

    #735251BR

    Position summary

    ies

    • The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including taking shift to cover APAC hours.

    Required Technical and Professional Expertise

    • Studies or certifications related to hardware maintenance, networking (CCNA modules) and/or basic Linux programming

    • Fluency in English - both verbal and written

    • Excellent communication skills (both verbal and written)

    • Excellent organizational skills

    • Good analytical and problem solving skills

    • Ability to work within a team

    • Strong customer driven focus

    • Good presentation skills

    • Ability to listen to clients and understand both situational and technical issues

    • Focused & Results orientated

    • Accuracy and attention to details

    Preferred Technical and Professional Expertise

    • At least 1- 2 years experience with
    • StorageScale, Spectrum scale System/ESS , Storage Insight
    • RedHat, Openshift or Ansible
    • Object Storage and Cloud Storage

    Why you should apply for a job to IBM:

  • Ranked as one of the Best Tech Companies for Women in 2021
  • 4.4/5 in supportive management
  • 82% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.