Aumni - Product Operations - Senior Associate

processes, streamlining workflows and enhancing productivity.

• Generate comprehensive reports on roadmap progress, resource utilization, and operational performance, providing insights for strategic decision-making.

• Collaborate with Product, Design, Engineering, and cross functional teams to regularly identify dependencies, process gaps, and other executional blockers so that each team member can do their best, most focused work possible. We work primarily in Teams, Monday, Jira, and Confluence.

• Manage JIRA planning and capacity, ensuring efficient allocation of resources and timely delivery of projects.

• Increase transparency and trust across the organization by driving meetings and collaboration channels, including, sprint and roadmap reviews.

• Enable continuous improvement, ensuring learnings are captured, shared, and integrated through retrospectives or other forums.

• Possess a high-level of attention-to-detail, communication, and writing skills, and are excited to tackle problems of large organizational change including capacity considerations.

• Show your Entrepreneurial spirit & ability to wear many hats with minimal direction.

Essentials

• Have 3+ years of experience working in a financial or technology company. Bachelor's degree preferred.

• You have experience with senior stakeholder management and engineering, product and design projects leveraging Jira and Confluence.

• You have strong Excel and Powerpoint skills and ability to recognize and analyze trends in data is a plus.

• You have good attention to detail and passion for solving problems

• You have the ability to thrive in ambiguity with organization and asking the right questions

• You have the ability to multi-task and prioritize in a fast-paced environment.

• You have comfort working in a tech-driven environment with the ability to coordinate across several stakeholder groups (Engineering, Design, Compliance, Business Development, Banking, Operations)

• You have strong written and verbal communication skills

• You have a project management orientation with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve for them

• Open and transparent working style, with the ability to communicate up and down

• The ability to navigate a matrixed organization and influence peers

• Preferred: Product Ops and/or Technical program management experience at a financial or technology company

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.