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s, ensuring alignment with regulatory obligations and internal policies.
Serve as a key member of the First Line of Defense (FLOD) team, providing guidance and support to stakeholders to ensure regulatory adherence.
Advise business partners on marketing and advertising regulatory requirements and assess the effectiveness of procedures and controls.
Support the implementation of new or enhanced products and services from a regulatory perspective.
Assist the FLOD and other stakeholders in risk-based decision-making to manage and mitigate risks.
Support the marketing claims process and provide expertise to the team.
Maintain effective working relationships with partners within the Legal and Compliance organization.
Required qualifications, capabilities, and skills
3 + years of professional experience with consumer and business-to-business advertising controls, regulatory compliance, risk or audit experience
Extensive regulatory compliance knowledge of consumer-focused regulations related to marketing and digital media channels
In-depth banking experience including strong working knowledge of advertising/marketing practices across various marketing channels
Preferred qualifications, capabilities and skills
Communicate effectively across multiple levels of the business (verbal and written)
Be collaborative and build strong relationships across the organization
Use sound judgement for risk-based decision making to mitigate/manage risk
Proven history of successful organization and time management skills, effectively prioritizing work & organizing materials to meet deadlines
Be results-oriented with a strong attention to detail
Bachelor's degree and/or CRCM (Certified Regulatory Compliance Manager) preferred
Experience in drafting Procedures and training documents a plus
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.