Fraud Specialist I

technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment

• Take ownership of each customer interaction while treating them with respect and responding with empathy

• Work both independently and in a team environment

• Abide by all applicable regulatory and departmental practices and procedures

Required qualifications, capabilities, and skills:

• Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face

• Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment

• High school diploma(10+2),HSC or GED required

Preferred qualifications, capabilities, and skills:

• Ability to multitask using a computer and simultaneously provide customer support

• Comfortable in a fast-paced, consistently changing environment

• Previous experience working in a Call Center, Banking or Finance industry

• Have a passion for helping people by solving problems, presenting, and explaining solutions

Work Schedule:

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.

This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.