#210580571
technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Take ownership of each customer interaction while treating them with respect and responding with empathy
Work both independently and in a team environment
Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
High school diploma(10+2),HSC or GED required
Preferred qualifications, capabilities, and skills:
Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Previous experience working in a Call Center, Banking or Finance industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.