Fund Servicing Associate

escalation point for the team, ensuring timely and appropriate escalation of actual or potential delays and issues to Supervisors and Management.

Job responsibilities

• Oversee accurate and timely completion of all trade capture and reconciliation delivery per SLA requirements

• Serve as overall Domain Expert for the team, providing guidance on all queries and questions

• Apply strong process knowledge to perform and oversee review activities

• Represent the team at various internal and external forums

• Provide leadership and ownership for all escalations, audits, and client due diligences

• Develop and implement efficient and standardized workflows within the team with effective controls at various handoff points

• Establish policies, procedures, and guidelines that comply with internal and external controls to strengthen the control environment

• Assess training needs for the team to ensure effective cross-training as reported through Skills Metrics

• Ensure stakeholder management with onshore and governance teams through effective service delivery and proactive approach toward client requirements

• Own all process-related documentation including SLAs and Standard Operating Procedures, ensuring timely updates and sign-off cycles

Required qualifications, capabilities, and skills

• 8+ years of experience in Fund Services Trades or demonstrated understanding of financial markets

• Excellent oral and written communication skills

• Demonstrate strong attention to detail in document review and analytical review capabilities related to Fund Accounting trade details and reporting

• Possess good knowledge and understanding of Mutual Funds and NAV

• Exhibit ability to work under pressure and meet tight deadlines during peak delivery times

• Implement change, seek efficiencies, and manage initiatives alongside daily workload

• Apply excellent understanding of Capital Markets and related terminologies

• Utilize strong analytical capabilities and advanced MS Office skills

• Think critically and challenge the status quo

• Manage conflicting priorities with strong time management skills

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.