Impact and Learning Associate

mpact, and more.

Job responsibilities

• Consolidate and analyze quantitative and qualitative data from external sources and across program teams to understand results, drawing from evaluation data, research, metric data, and Relationship Manager knowledge

• Inform and manage impact data collection, including Salesforce infrastructure

• Synthesize learnings and develop learning products to be rolled out across the team to share and utilize learnings to inform strategy

• Produce compelling data products, such as presentations, data visualizations, case studies, and internal reports, to inform programmatic strategy

• Design tools and guidance documents to support teams in better understanding our impact, including impact metrics, evaluation guidance, and theories of change

• Manage programmatic strategy projects, including developing actionable recommendations to optimize our impact and align to the Firm's business objectives

• Support continuous improvement - integrating feedback from relationship managers, nonprofit partners, and sector best practices into our philanthropic strategy

Required qualifications, capabilities, and skills

• At least 5 years of experience working in data analysis, impact measurement, monitoring and evaluation, and learning

• Outstanding analytical, creative thinking, and problem-solving skills; ability to work with complex data of various data types (e.g., evaluation data, interviews, research, metric data, both quantitative and qualitative)

• Ability to consolidate and analyze data originating from disparate systems (e.g., Salesforce, Qualtrics, Excel)

• High attention to detail and follow through to ensure accuracy and comprehensiveness

• Excellent project management skills, with an ability to multi-task and prioritize complex and competing projects

• Strong interpersonal and influencing skills and ability to interact with colleagues at all levels in a peer-like way

• Mastery of core Microsoft Office applications (particularly Excel and PowerPoint)

Preferred qualifications, capabilities, and skills

• Experience in social impact, philanthropy, impact investing and/or nonprofits, and demonstrated interest in economy mobility issues strongly preferred

• Knowledge of the following systems a plus: Salesforce, Tableau

• Experience developing and implementing knowledge management strategies in matrixed organizations

• Experience working with a global team

Note: This role requires five days in the office (Mon-Fri) and will not support hybrid options.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The Corporate Responsibility (CR) department mission is to advance a stronger, more durable and safe financial system and an inclusive economy and society for clients, customers and communities around the world. The department includes sub-departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research.