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licts with team members to ensure no losses are taken
Maintains accounts under clearing standards, monitors accounts daily for "aging" items making sure items are cleared timely and properly
Is the first line of escalation for problems, responsible for identifying system issues that impact customers and suggesting solutions
Assists Supervisor in tracking daily activity of team members, attendance, vacation and other appointments and complete team member quality assessments on time, providing timely feedback
Provides assistance to Supervisor to keep updated procedures on file for all team functions
Required qualifications, capabilities, and skills
Previous Recon experience
Strong written and verbal communication and problem solving skills
Leadership skills and the ability to interact with others
Good understanding of accounting/reconciliation concepts, RCP policies, and account transaction workflow
Strong research and problem-solving skills
Knowledge of PC and Microsoft suite of applications
Preferred qualifications, capabilities, and skills
Previous management experience
Relevant experience in bank operations and account experience
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.