Product Operations System Wide Planning - Vice President

y a pivotal role in transforming high-level investment prioritization decisions into actionable guidelines for independent product teams. Your responsibilities will include facilitating improved and synchronized decision-making processes concerning the scheduling and allocation of capacity for discovery and delivery tasks. Although we do not enforce strict rankings for product capacity allocation, your role will involve enhancing transparency into the status and readiness of work. This will empower product teams to make informed decisions based on multiple priority sources, such as strategic priorities of the Product, Experience and Technology team, line of business priorities, and mandatory firmwide engineering work.

Job Responsibilities

• Apply systems thinking to translate strategic investment priorities into actionable delivery sequencing for product teams.

• Create transparency into strategic priorities so that product teams understand how their work contributes to top level strategy.

• Enhance transparency into discovery status and work readiness so that products can better decide when to allocate delivery capacity, when to allocate discovery capacity, and when to delay engagement

• Surface, develop, and implement effective techniques for coordinating information-sharing, planning, capacity allocation, and dependency management across 107 autonomous products to get large projects done faster

• Partner with product teams to improve quarterly planning to effectively sequence work, apply discovery, and manage dependencies.

• Define metrics that shed light on how work is flowing through the organization, where bottlenecks are, and whether planning orchestration is increasing productivity

Required qualifications, skills, and capabilities

• Bachelor's degree

• 7+ years of work experience, including experience with Agile or Product Operating Model transformations.

• Proficient in Excel and PowerPoint and strong skills with data analysis & reporting

• Hands-on experience in software development as a product manager, software engineer, designer, or scrum master.

• Deep understanding of the product operating model, process engineering, flow, and management of constraints or bottlenecks.

• Strong leadership skills with a proven track record of driving organizational change.

• A relentless focus on delivering value.

• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.

• Analytical and strategic mindset with a focus on data-driven decision-making and problem-solving.

• Ability to work with AI tools on a daily basis particularly large language models

Preferred qualifications, skills, and capabilities

• Background in consulting

Additional Information

Applicants must be authorized to work for any employer in the U.S. We are not able to provide immigration sponsorship or take over sponsorship of an employment Visa at this time.

Final Job Grade level and corporate title will be determined at time of offer and may differ from this posting.

This role does not provide relocation assistance so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hiring.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.