#210576358
d complex world of money, credit and finance. You will be at the center of a fast-paced team, working closely with SEO and editorial colleagues to optimize articles while liaising regularly with a wide range of partners, including those who represent lines of business, compliance and legal.
Job responsibilities:
Research, write and edit an assortment of consumer-friendly SEO articles for Chase lines of business that include credit card, consumer banking, auto lending, home lending
Respond to a steady stream of edits in a timely basis and demonstrate an everyday mastery of detail
Effectively liaise with subject matter experts (SMEs), compliance and legal teams and help shepherd articles toward approval and publication
Compose clearly defined creative briefs that succinctly synopsize topics
Draft engaging, SEO-friendly articles at a consistent pace that allows the content team to meet monthly KPIs and annual OKRs
Be able to hop in and out of platforms and applications at a moment's notice, drafting articles one moment, exploring specific metrics the next
Represent the SEO content team on calls with applicable stakeholders and partners
Required qualifications, capabilities and skills:
5+ years of verifiable work experience writing about financial services (or equivalent) with a selection of professional writing samples for us to evaluate
Proven project management skills and organizational skills
Experience having your work reviewed by multiple stakeholders/review partners and compliance departments
Exhibit a firm grasp of SEO best practices and how they factor into quality content
Ability to liaise with a wide range of partners-in person, via Zoom and through email and messaging services
A proven ability to adapt to and learn new tech platforms and new workflow processes
Demonstrated ability to juggle multiple projects at once, hit deadlines and deliver toward clearly defined expectations
Preferred qualifications, capabilities and skills:
Possess excellent verbal/written communication skills and attention to detail
Demonstrate proficiency with Adobe Workfront as a project management and reporting tool
Understand how to leverage Artificial Intelligence, including ChatGPT/Open AI
Have knowledge of credit card features, auto lending, consumer banking, and home lending
**Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.