Senior Administrative Assistant

s, processes, and techniques relevant to tasks such as invoice processing, document management, meeting logistics, equipment orders, and projects. Attention to detail is be essential to be proactive in executing job duties and maintaining efficient operations that support the team's success.

Job Responsibilities

• Welcome guests and vendors directing to rooms/office. Receive couriers and deliveries, ensure internal recipient collects as soon as possible. Ability to lift 20 lbs. and deliver packages to correct recipient

• Manage the schedule for conference and meeting rooms. Coordination with internal partners i.e., facilities and business stakeholders

• Troubleshoot technology in meeting rooms, coordinate catering as needed, ensuring optimal meeting experience and act as central point of contact for workplace tech, troubleshooting and raising work order tickets when required.

• Exercise strict application of the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.

• Handle regular activities without prompting (e.g. supply management), and advise in advance with issues or delays

• Coordinate on ad hoc projects as requested

• Establish and maintain strong working partnerships with direct team and other location-based colleagues

• Handle dynamic and stressful situations in a professional manner while working successfully as part of a team and independently

• Demonstrate ability to manage competing priorities and effective time management skills

Required qualifications, capabilities, and skills

• At least three years professional experience and exceptional attendance

• Advanced ability to organize with strong interpersonal, written, and oral communication skills displaying a strong proficiency in Microsoft Office

• Good judgment, and proven experience interacting with senior management

• Diplomacy, tact, confidentiality, and adaptability are essential

• Ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• College degree is a plus

• Customer Service Knowledge is essential and knowledge of the financial services industry is preferable

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.