Senior Lead SRE

atforms you own, including their dependencies and constraints.

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team

• Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels

• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers

• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise

• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly.

• Contribute meaningfully to JPMorgan Chase's SRE community through internal forums, communities of practice, guilds, and conferences.

Required qualifications, capabilities, and skills

• Formal training or certification on SRE concepts and 5+ years of hands‑on experience.

• Experience in information technology infrastructure.

• Advanced knowledge of SRE culture and principles, with a proven ability to implement SRE within applications or platforms.

• Advanced observability expertise-including white‑ and black‑box monitoring, service level objectives, alerting, and telemetry-using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and similar.

• Advanced understanding of software applications and technical processes, with substantial depth in one or more technical disciplines.

• Ability to communicate data‑driven solutions using sophisticated reporting and visualization techniques.

• Recognized as an active contributor to the engineering community.

• Continuously expands professional network and leads vendor evaluations to assess alignment with the firm's strategy.

Preferred qualifications, capabilities, and skills

• Ability to anticipate, identify, and troubleshoot defects uncovered during testing.
• Strong communication skills with the ability to mentor and educate others on SRE principles and practices.
• JPMC SRE Bar raised would be preferred.