Site Reliability Engineer III

ng, and root cause analysis to resolve production issues and improve system stability.

• Build and maintain CI/CD pipelines using Jenkins (including global libraries), and implement infrastructure as code with Terraform.

• Develop and support containerized applications using Docker and Kubernetes, ensuring robust deployments and scalability.

• Implement and maintain observability solutions using tools such as Grafana, Prometheus, Splunk, and OpenTelemetry.

• Collaborate with engineering and support teams to drive continuous improvement and operational excellence.

• Participate in on-call rotation, responding to production incidents and ensuring timely resolution.

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability Engineering concepts and 3+ years applied experience

• Experience in SRE, DevOps, or application support roles, with knowledge of SLIs/SLOs, incident response, and troubleshooting.

• Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Splunk, OpenTelemetry).

• Hands-on experience with CI/CD pipelines (Jenkins, including global libraries), infrastructure as code (Terraform), version control (Git), containerization (Docker), and orchestration (Kubernetes).

• Exposure to cloud platforms (AWS, GCP, or Azure) and automating infrastructure and deployments.

• Willingness to participate in on-call rotation and respond to production incidents.

• Ability to break down issues, document solutions, and communicate effectively with team members and customers.

Preferred qualifications, capabilities, and skills

• Familiar in banking, fintech, or regulated environments.
• Participation in game days or chaos engineering.
• Interest in sharing knowledge and best practices with peers.