Software Engineer III-Python, AWS, UI, React JS

trong in Terraform and provisioning AWS services and infra in AWS thru code.

• Possesses knowledge on AWS Services and front end UI development with React JS

• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems

• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development

• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems

• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture

• Contributes to software engineering communities of practice and events that explore new and emerging technologies

• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 3+ years applied experience

• Hands-on practical experience in with Amazon Connect, including designing and implementing contact flows and knowledge of AWS Lambda and its integration with Amazon Connect.

• Proficient in coding in one or more languages

• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages.

• Familiarity with other AWS services such as S3, DynamoDB, CloudWatch, and Kinesis Data Stream.

• Experience with contact center technologies and best practices.

• Proficiency in programming languages such as Python, JavaScript, or Java.

• CI/CD leveraging Spinnaker.

• Overall knowledge of the Software Development Life Cycle

• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security

• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• AWS Certified Solutions Architect or AWS Certified Developer certification.
• Experience with other CCaaS platforms and tools.
• Knowledge of VoIP, and telephony integrations.