Specialist - Fraud, Customer Service - Cebu

JPMorgan Chase

3.3

(114)

Cebu City, Philippines

Why you should apply for a job to JPMorgan Chase:

  • 62% say women are treated fairly and equally to men
  • 78% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #210574139

    Position summary

    s, while staying engaged with our customers

    • Communicate with customers in a metrics-driven environment

    • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment

    • Take ownership of each customer interaction while treating them with respect and responding with empathy

    • Work both independently and in a team environment

    • Abide by all applicable regulatory and departmental practices and procedures

    Required qualifications, capabilities, and skills:

    • Computer experience required, utilizing multiple computer applications in a Windows-based environment

    • Completed at least 2 years in college or, Completed the K-12 Curriculum or,

    • High school graduate with 1 year customer-interfacing work experience or,

    • Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience

    Preferred qualifications, capabilities, and skills

    • Ability to multitask using a computer and simultaneously provide customer support

    • Comfortable in a fast-paced, consistently changing environment

    • Previous experience working in a Hospitality, Restaurant or Retail industry

    • Have a passion for helping people by solving problems, presenting, and explaining solutions

    Work Schedule:

    Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.

    This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

    Why you should apply for a job to JPMorgan Chase:

  • 62% say women are treated fairly and equally to men
  • 78% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.