#210574139
s, while staying engaged with our customers
Communicate with customers in a metrics-driven environment
Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Take ownership of each customer interaction while treating them with respect and responding with empathy
Work both independently and in a team environment
Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills:
Computer experience required, utilizing multiple computer applications in a Windows-based environment
Completed at least 2 years in college or, Completed the K-12 Curriculum or,
High school graduate with 1 year customer-interfacing work experience or,
Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience
Preferred qualifications, capabilities, and skills
Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Previous experience working in a Hospitality, Restaurant or Retail industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Work Schedule:
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts. Specific schedule information will be provided by the Recruiter.
This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.