Technical Onboarding Advisors Team Lead Vice President

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• Manage client and partner expectations throughout the implementation process.

• Coach and develop team members to enhance performance.

• Support client escalations with clear resolution paths.

• Streamline processes with Operations and Product Management partners.

• Identify and own business risks and issues.

• Build strong relationships with key partners in various departments.

Required Qualifications, Capabilities, and Skills

• Comprehensive knowledge of Treasury Services products.

• Experience in coaching or mentoring employees.

• Proven ability to manage conflict successfully.

• Skills in risk awareness and quality program setups.

• Excellent interpersonal, organizational, verbal, and written communication skills.

• Strong presentation and negotiating skills.

• Strategic thinking and adaptability to change.

• Experience with ERP systems and Treasury Management Systems.

• Demonstrated team-building skills and ability to work in a team environment.

• Microsoft Office Suite experience.

• Project Management, Payments, and Receivables experience or eagerness to learn.

Preferred Qualifications, Capabilities, and Skills

• Experience in building teams

• Ability to work in a diverse and innovative global organization

• Participation in Business Resource Groups

• Engagement in community volunteer opportunities

• Involvement in focus groups aimed at Innovation and Transformation

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.