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rketing, risk, and potentially acquisitions. The relationships you build and develop with a broad variety of teams across our operations, acquisition, channels, collections, risk management, etc. teams will be key to your success. Using your data analysis, finance background, strategy experience, and customer mindset, you will quantify opportunities through work across the immediate team and with partners. These opportunities will drive substantial conversations and strategies that will create smart and profitable segment expansions. Strategy in hand, you will collaborate to bring together teams to implement and deliver our broader bank goals and mission.
To be successful, you are comfortable going broad and deep, looking for opportunities and supporting the broader team to identify, size, and implement a variety of initiatives. You have a background in credit cards or other forms of consumer lending. You are capable of talking about customers, P&Ls, marketing, brand, acquisition, segments, or risk.
Job Responsibilities:
Bring an entrepreneurial and self-starter attitude to evaluate opportunities for the Slate portfolio of cards
Provide strategic thought to develop and prioritize the most critical initiatives to grow revenues and accounts while solving customer pain points
Effectively collaborate with cross-functional teams to develop new features, experiences, or a compelling product for the segment
Partner with analytics, marketing, product, operations, risk and finance teams to provide thoughtful recommendations and understand and articulate potential benefits to both customers and the P&L
Navigate a highly-matrixed organization, influence partners, build consensus, and work across various functional departments (e.g., agile products)
Act as a thought leader, presenting and discussing ideas with intent to persuade, educate, and enhance understanding across all levels of the organization
Package and deliver monthly reporting and strategy read-outs for the Slate portfolio, tracking key metrics and progress on goals
Focus on the customer and the jobs our products perform to address the needs of segment and how they fit into our existing products or potential new products
Prior experience in risk, finance, marketing, or product management in financial services
Partner effectively and conscientiously by leading through strong collaboration
Focus on driving quantifiable business results, returns for shareholders, and value for customers
Experienced in helping design data studies, reading beyond the data, understanding customer drivers and needs, experimenting, learning, and taking calculated risks based on data
Pushes boundaries of "what could be" to innovate and serve our customers' needs
Required qualifications, capabilities, and skills:
Focus on the customer and the jobs our products perform to address the needs of segment and how they fit into our existing products or potential new products
Prior experience in risk, finance, marketing, or product management in financial services
Partner effectively and conscientiously by leading through strong collaboration
Focus on driving quantifiable business results, returns for shareholders, and value for customers
Experienced in helping design data studies, reading beyond the data, understanding customer drivers and needs, experimenting, learning, and taking calculated risks based on data
Pushes boundaries of "what could be" to innovate and serve our customers' needs
Preferred qualifications, capabilities, and skills:
Proven ability to take initiative, influence others, and achieve results without direct supervision over resources
Strong analytical, problem solving and planning skills with an excellent ability to manage multiple initiatives simultaneously and experience with SAAS, data queries
Excellent written and verbal presentation skills including proficiency in Microsoft Excel and PowerPoint
Prior experience in credit card issuing institutions, risk management, marketing, or finance functions
MBA or equivalent experience in a financial services or consumer product organization
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.