M365 Migration Architect

ra ID migration and restructuring activities, including identity consolidation, domain changes, and hybrid identity configurations.

• Set up and manage tools such as Azure AD Connect, Entra Connect Sync, and Entra Connect Cloud Sync, including custom sync rules and staging mode.

• Configure coexistence and cutover strategies for seamless user experience during migration (e.g., Free/Busy, mail flow, GAL sync).

• Support integration with Microsoft 365 services such as Teams, SharePoint, and OneDrive during transitions.

• Provide root cause analysis and remediation for directory sync issues, mail delivery problems, and hybrid identity errors.

• Ensure compliance, security policies, and identity governance rules are maintained throughout the migration process.

• Collaborate with security, network, and support teams and provide technical documentation, migration runbooks, and post-migration support.

Required Qualifications:

• 5+ years of hands-on experience with Microsoft Exchange (2013/2016/2019) and Exchange Online.

• 3+ years working with Entra ID (formerly Azure AD) and identity synchronization tools (AAD Connect, Cloud Sync).

• Proven track record in executing complex migration projects - including hybrid Exchange setups and tenant-to-tenant moves.

• Strong understanding of SMTP, mail flow, connectors, DNS records (MX, SPF, DKIM), and transport rules.

• Familiarity with PowerShell scripting for Exchange and Entra ID administration.

• Deep understanding of identity models, SSO, federation (ADFS), and authentication protocols (OAuth, SAML, etc.).

Who You Are

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Preferred Qualifications:

• Microsoft certifications such as MS-203 (Messaging Administrator), SC-300 (Identity and Access Administrator), or Azure Solutions Architect Expert.

• Experience with migration tools like Quest Migration Manager

• Exposure to Entra ID Governance features like entitlement management, access reviews, and privileged identity management (PIM).

• Experience working in regulated industries or large enterprise environments with hybrid/multi-tenant setups.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.