M365 SharePoint Online Engineer

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• Develop and maintain PowerShell scripts and Power Automate flows for SharePoint automation.

• Design and manage SharePoint Online site architecture, permissions, and governance policies.

• Monitor and optimize SharePoint Online performance, storage, and compliance configurations.

• Collaborate with stakeholders to gather requirements and deliver customized SharePoint solutions.

• Manage SharePoint Online migrations, including content restructuring and metadata enrichment.

• Provide Tier 3 support for SharePoint Online issues and escalations.

• Integrate SharePoint with other M365 services (Teams, OneDrive, Viva, etc.).

• Maintain documentation for SharePoint configurations, automation scripts, and governance models.

• Conduct training and enablement sessions for business users and site owners.

Core SharePoint Admin Engineering Tasks:

• Site Collection Management: Creation, configuration, and lifecycle management including SharePoint Advanced Management.

• Permissions & Security: Role-based access control, external sharing policies, and auditing.

• Content Types & Metadata: Custom content types, site columns, and managed metadata.

• Automation: PowerShell scripting, Power Automate workflows, and API integrations.

• Monitoring & Reporting: Usage analytics, storage reports, and compliance tracking.

• Search Configuration: Custom search scopes, refiners, and result sources.

• Hub Sites & Navigation: Structuring hub sites and global navigation.

• Retention & Compliance: Implementing retention labels, policies, and eDiscovery.

• Customization: SPFx (SharePoint Framework), PnP provisioning templates, and branding.

• Roadmap Alignment: Tracking and implementing new features from Microsoft 365 roadmap.

AI & Agent Enablement Responsibilities and Qualifications

• Design, deploy, and manage SharePoint Agents to automate content discovery, streamline workflows, and enhance user productivity across SharePoint sites.

• Develop and customize Power Platform Agents using Power Virtual Agents and Copilot Studio to support business processes, including HR, IT support, and customer service.

• Integrate AI-powered assistants within SharePoint and Microsoft Teams to provide contextual, real-time responses to user queries, leveraging site-specific content and metadata.

• Utilize Microsoft 365 Copilot and AI Builder to automate document processing, metadata extraction, and intelligent content classification.

• Create and manage .agent files within SharePoint, ensuring proper governance, compliance, and alignment with organizational security policies.

• Collaborate with stakeholders to identify opportunities for AI-driven automation and agent deployment that improve operational efficiency and reduce manual workload.

• Implement AI-powered authoring tools to build engaging intranet pages using Copilot, Design Ideas, and flexible layouts that adapt to user needs and branding.

• Leverage Power Automate and AI features to orchestrate complex workflows, including approvals, notifications, and data enrichment across SharePoint and Power Platform.

• Monitor and optimize agent performance, ensuring high accuracy, relevance, and user satisfaction through continuous learning and feedback loops.

• Stay current with emerging AI technologies in the Microsoft ecosystem, including SharePoint Premium, Copilot Studio, and Azure AI integrations.

Your future at Kyndryl
There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Recommended Experience:

• Show greatexperience in SharePoint Online and M365 administration in a multi-GEO enterprise environment.

• Proven track record of implementing automation using PowerShell and Power Automate.

• Experience with SharePoint migration tools (e.g., Sharegate, Metalogix, Mover).

• Familiarity with Microsoft Graph API and REST API for SharePoint.

• Hands-on experience with governance and compliance in M365 environments.

• Strong understanding of Microsoft 365 roadmap and change management processes.

• Experience working in Agile or DevOps environments.

Recommended Certifications:

• Microsoft Certified: SharePoint Administrator Associate (if available)

• Microsoft Certified: Microsoft 365 Certified - Enterprise Administrator Expert

• Microsoft Certified: Power Platform Fundamentals

• Microsoft Certified: Security, Compliance, and Identity Fundamentals

• Microsoft Certified: Teams Administrator Associate (for cross-platform integration)

Preferred Technical and Professional Experience

• In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus

• Exceptional judgment and decision-making abilities

• Familiar with a variety of IT concepts, practices, and procedures

• Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models

• Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Strong analytical and problem-solving skills with high attention to detail

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.