Technical Specialist

Kyndryl

4.5

(44)

Medellín, Colombia (Remote)

Why you should apply for a job to Kyndryl:

  • 4.5/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 89% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 89% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We have embraced a flexible workplace policy that helps Kyndryl employees achieve business results and work-life balance
  • Career and skills development are at the heart of Kyndryl and an essential part of our everyday culture
  • We're committed to building a culture of empathy that cares about our employees and their families – wherever you are in your life journey
  • #R-53337

    Position summary

    evelop solutions in specific domains such as Security, Systems, Databases, Networking Solutions, and more. You will be a leader - contributing knowledge, guidance, technical expertise, and team leadership skills. Your leadership will be demonstrated in your work, to your customers, and within your teams.

    At Kyndryl, we value effective communication and collaboration skills. When you recognise opportunities for business change, you will have the ability to clearly and persuasively communicate complex technical and business concepts to both customers and team members. You'll be the go-to person for problem-solving of customers' business and technical issues. You have a knack for effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions. Your aim throughout, is to improve the effectiveness, efficiency and delivery of services through the use of technology and technical methods and methodologies.

    Driving the design, development, integration, delivery, and evolution of highly scalable distributed software you will integrate with other layers and offerings. You will provide deeper functionality and solutions to address customer needs. You will work closely with software engineers, architects, product managers, and partner teams to get high-quality products and features through the agile software development lifecycle.

    Your continuous grooming of features/user stories to estimate, identify technical risks/dependencies and clearly communicate them to project stakeholders will ensure the features are delivered with the right quality and within timeline. You will maintain and drive the clearing of technical debt, vulnerabilities, and currency of the 3rd party components within the product.

    As a Software Engineering Technical Specialist, you will also coach and mentor engineers to design and implement highly available, secure, distributed software in a scalable architecture. This is an opportunity to make a real impact and contribute to the success of Kyndryl's innovative software products. Join us and become a key player in our team of software engineering experts!

    What You'll Do

    • Administer and operate IBM A operating system and manage UNIX systems.

    • Perform incident management, troubleshooting, and problem resolution to ensure system stability.

    • Develop scripts and automation using Python; create dashboards and reports for performance monitoring.

    • Analyze basic performance metrics and provide actionable insights.

    • Work with monitoring tools (any platform) and leverage Power BI for reporting (preferred).

    • Collaborate with engineers, architects, and product teams to deliver high-quality solutions through the agile lifecycle.

    • Maintain system health, address vulnerabilities, and manage technical debt.

    • Coach and mentor team members on best practices for secure, scalable, and highly available systems.

    Who You Are

    Your Future at Kyndryl
    Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

    Required Skills and Experience

    • Minimum 4 years of experience in system administration and operations.

    • Basic knowledge of IBM i operating system and UNIX administration.

    • Experience with Server Systems AND Storage Systems.

    • Proficiency in Python scripting for automation and reporting.

    • Familiarity with monitoring tools and ability to interpret performance metrics.

    • Excellent problem-solving skills and ability to manage incidents effectively.

    • Strong communication skills to interact with technical and non-technical stakeholders.

    Preferred Skills

    • Experience with Power BI for reporting and visualization.

    • Bachelor's or Master's degree in Computer Science, Information Security, or related field.

    • Professional certifications such as Master Certified Technical Specialist are a plus.

    Work Model and Schedule

    • Location: Medellín

    • Work Mode: 100% on-site at the client's office.

    • Schedule: Rotating shifts 24/7

    Being You

    The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

    What You Can Expect

    Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

    From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

    We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

    We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

    Get Referred!

    If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

    Why you should apply for a job to Kyndryl:

  • 4.5/5 in overall job satisfaction
  • 4.7/5 in supportive management
  • 89% say women are treated fairly and equally to men
  • 93% would recommend this company to other women
  • 89% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • We have embraced a flexible workplace policy that helps Kyndryl employees achieve business results and work-life balance
  • Career and skills development are at the heart of Kyndryl and an essential part of our everyday culture
  • We're committed to building a culture of empathy that cares about our employees and their families – wherever you are in your life journey