Customer Financing Specialist (Korean Speaking)

Lenovo

2.6

(5)

Petaling Jaya, Malaysia

#WD00072338

Position summary

: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Key Responsibility:

  • Responsible for the daily management of assigned portfolio.

  • Focal point for collections, credit and order management, dispute management, funding and managing customer inquiries.

  • Develops and maintains strong working relationships with Business Partners.

  • Proactively identifies, reports on and drafts action plans to address potential and actual exposure.

  • Prepare weekly portfolio review, forecast monthly collection and other required reporting.

  • Monitor and resolve pended orders and invoices.

  • Raise payment request for allocation according to remittance advice.

  • Prepare contract for new partner on-boarding.

  • Timely billing, collection and adjustment for interest.

  • Support reconciliation and funding activities.

  • Responsible for territory risk management and customer satisfaction attainment and keeps customers appraised of the condition of their accounts and their ability to support current and future financing volumes.

  • Work closely with internal & external stakeholders for account management and dispute resolution.

Position Requirements:

  • Bachelor's Degree or equivalent experience

  • Korean language proficiency is required

  • Excellent proficiency in MS Office Suite and Excel

  • Comfortable working in a fast-paced environment

Additional Locations:

  • Malaysia - Selangor - Petaling Jaya