#WD00076668
: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Responsibilities:
Maintain in-depth knowledge of BMC Control-M, AWS cloud services, Windows and VMS operating systems, and security technologies.
Stay current with industry best practices and emerging technologies.
Provide technical guidance and mentorship to L1 support engineers.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in IT support, with a focus on AWS, Windows, VMS, and security. BMC Control-M experience will be an added advantage.
Strong understanding of ITIL framework and service management principles.
Excellent analytical, problem-solving, and troubleshooting skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Relevant certifications (e.g., AWS certification) is a plus.
Key Skills:
BMC Control-M administration and troubleshooting
AWS cloud services management and support
Windows and VMS operating system administration
Security best practices and implementation
Incident and problem management
Change management
System monitoring and maintenance
Communication and collaboration
Additional Locations:
Singapore - Central Singapore - Singapore
Singapore - Central Singapore - SINGAPORE