Regional CFS Manager - Americas

Lenovo

2.6

(5)

Whitsett, NC

#WD00075544

Position summary

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This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

This position will require onsite work in Whitsett, NC. Candidates must be local or willing to relocate to be considered

The Regional CFS Manager, Americas will be responsible for the following:

  • Provide accurate reports on all activities performed at this center on a daily, weekly, and/ or monthly basis.

  • Manage a team of employees based in the US, Canada, Brazil, and Mexico.

  • Develop, analyze, and maintain tools that support, and automate build and test processes.

  • Work with the project management team to establish, document, and maintain the build process for each project.

  • Plan and scale resources within the facility to cope with a staggered or spiked work demand.

  • Actively assess/contribute to the continuous improvement of work, standards, processes, and methodologies.

  • In order to cope with ongoing demand, provide advice around capability, the scale of the facility, and other process improvements as deemed fit.

  • Maintain a clean and tidy work environment within the Lenovo configuration services facility.

  • You will work within a team that has a strong focus on collaborating and sharing knowledge among your peers to facilitate timely and superior delivery of requirements.

  • Provide training and guidance on building processes as required to other staff as deemed fit or necessary.

  • Has the ability to work in a high-pressure environment to tight time frames.

  • Can manage and prioritize large volumes of freight/orders.

  • Enable and develop new solutions based on the requirements of the region.

  • Ensure appropriate tracking tools are being used and SLA and other reports are enabled to measure the performance of the sites.

  • Take decisions on BMC spends accurately and ensure sites are profitable.

Basic Qualifications:

  • 10+ years' proven IT experience in Configuration Engineering and Logistics.

  • Previous people management experience.

  • Working Knowledge of Windows Operating Systems and MS Products.

Preferred Qualifications:

  • Experience in a medium to a large corporation.

  • Able to prioritize in a fast-paced, dynamic work environment.

  • Ability to commit and hold to delivery dates, but also work with agility and speed to respond to short-notice requests.

  • Effectively transfer thoughts and express ideas verbally in individual or group situations.

  • Relevant industry experience managing, designing, and implementing enterprise scale server and desktop environments.

  • Proven ability to troubleshoot client solutions.

  • Automation and scripting skills.

  • Exposure to regulated environments would be highly regarded.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

  • United States of America - North Carolina - Whitsett