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Description and Requirements
Lenovo Motorola is looking for a Senior Technical Account Specialist to join our Motorola B2B smartphone business in Poland.
The role is open in Poland / Czech Republic / Romania
Your primary duties are to Support Enterprise customers in Poland and remotely in EU on reported B2B technical issues; be responsible for technical escalations and working with our product development teams to deliver a working solution in a timely manner; technical pre-sales solution provider on Lenovo and Motorola Thinkshield products. You will build a deep knowledge of the B2B Motorola device product range and will be the 'go-to' person for many pre-sales technical requests.
Your will report to our Motorola Senior Business Development Manager based in the UK.
Your key responsibilities:
Work with Poland and EU Account Sales teams to support Enterprise customers as part of the Sales process
Act as focal point to the customer for technical escalations on Android Enterprise, AER, Android OS, specific handset features and Government and Regulatory certificates
Collaborate with Enterprise KAMs in Poland to provide input against competition device analysis
Complete enterprise features during tender documentation
Understand and communicate the benefits and capabilities of our Enterprise portfolio and Motorola Thinkshield services to; Global Account Sales organization; Global Account Customers up to C- level engagement; Motorola WW product teams; OEM and solution business colleagues; Resellers, Alliance partners, Google and leading EMM providers
Continuously maintain/enhance technical skills on relevant products and industry shifts and use cases for mobile phones in OEM environments
Provide in-depth solution knowledge & product expertise of Motorola device product range to global account sales teams
Provide 'support' for low level technical questions from Poland and EU Sales
Attendance at relevant Industry events such as Mobile World Congress ( when applicable)
Your Qualities/Skills:
Excellent product knowledge across Smartphones and Android Enterprise
Have previous experience working in a B2B pre-sales support role
Ideal to have Google Android certification, Professional
Have hands on knowledge and experience of Android Enterprise device management solutions, Zero Touch enrolment and policies
Superior problem solving & analysis skills, commitment & action oriented
Strong knowledge of 5G applications, features, benefits and use cases
Strong verbal and written communication skills in English; and Excellent customer facing skills
In addition prefer Polish written and communication skills
What Lenovo Motorola can offer you:
An exciting job with great opportunities for success
A good potential to grow both professionally and personally
Very nice and stimulating office environment
Performance based rewards & flexibility
and much more!
We are looking forward to speaking with you!
#MBG
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
Romania - Bucureşti - Bucharest
Czechia - Praha - Prague 7