#67000
e support of the central as well as decentralized network & server environments.
Key Responsibilities
Responsible for Incident- and Request-Management in 1st- & 2nd - Level (Matrix42)
Support in the software and hardware area as well as support (Windows10, O365, smartphones, notebooks, Linux workstations, etc.)
Analysis, classification and processing of incoming requests
Collaboration in the support and operation of the network & server infrastructure (Cisco, Fortinet, etc.)
Independent solution of complex malfunctions and requirements in the responsible department
Remote support and assumption of tasks in projects / sub-projects
Knowledge and Education
Completed training as an IT specialist for system integration or comparable training or experience
Work Experience
Several years of professional experience as IT Support staff / IT System Administrator
Key Qualifications/Requirements
Very good knowledge in 1st & 2nd level support (hardware & software)
Very good knowledge in Windows operating systems and PC client management
Basic knowledge in the area of network administration as well as Windows servers
Agile, independent way of thinking and working
High level of commitment and organizational skills
Strong user and service orientation
Very good German and English language skills, both written and spoken
Work Environment
For dedicated and motivated employees, we offer an interesting and diversified job within a dynamic global team together with the individual and functional development in a professional environment of a global acting business. Fair treatment and a sense of responsibility towards employees are the principle of the Magna culture. We strive to offer an inspiring and motivating work environment.
The annual remuneration package for this position is a minimum of EUR 38.000,- with corresponding qualification. We offer attractive benefits (e.g. discretionary performance bonus, employee profit participation program, e.g.) and a salary which is in line with market conditions depending on your skills and experience.
Regular travel: 5-10% of the time.
05--Information Technology F--Permanent/Regular