IT Technician, Night Shift

5:00 AM**

Monday: 5:00 PM - 5:00 AM

Tuesday: 6:00 PM - 5:00 AM

Friday: 5:00 AM - 5:00 PM

Purpose:

The role of an IT Technician is to support the assigned facility in the daily operations of the local network and IT hardware connected to it This position shall serve as the administrator for and provide user support of information and communication business systems, telecommunications and related issues. The main mission of the role are included in the duties and responsibilities.

Essential Duties and Responsibilities:

• Provide internal MES (manufacturing execution system) support with a customer oriented focus. Provide corrective action with efficient troubleshooting steps until every issue is resolved.

• Maintain constant awareness of the monitoring system(s) in use and respond to any issues in an appropriate manner.

• Complete helpdesk tickets while following all of Magna Modular System's helpdesk ticket handling guidelines.

• Other duties, as assigned.

Qualifications:

• 2-4 years of experience in IT support, preferably in a manufacturing or industrial environment.

Education/Special Knowledge:

• Associate degree in Information Technology, Computer Science, or a related field. A bachelor's degree is preferred.

• A+ Certification

Experience:

• Excellent communication and able to follow direction.

• Customer oriented focus.

• Demonstrated strong oral and written communication skills.

• Strong analytical and problem solving skills.

• Experience in a manufacturing related role.

• Desktop Support

• Peripheral Device (Printers, Label Printers, Scanners) Support

Additional Knowledge/Training:

• PC Training

• 18001 Awareness

• Employee Charter

• Time Management

• Interpersonal Communication

• ISO/TS16949:2002

• Hazardous Communication

• Performance Management

• Personal Protective Equipment

• Ergonomics

• Bloodborne Pathogens Awareness

• Safety Signs

• Lockout/Tagout Awareness

• Confined Space Awareness

• Pedestrian Safety Awareness

• Emergency Evacuation

Health and Safety Requirements:

• Provide administrative support to the Company health, safety and environmental objectives and support the company's health and safety directives to provide a safe and healthful workplace for all employees, this includes:

  • Regulatory compliance with local, state and federal legislations.

  • Establishing plant-wide measurable and goals that meet or exceed industry standards, and are monitored, tracked and audited on a regular basis and communicated to employees.

  • Recognition of accomplishments/milestones in the areas of safety, environmental, ergonomics and employee wellness.

  • Development of effective programs that increase employee awareness and involvement in the areas of safety, environmental, ergonomics and employee wellness.

  • Accountability of supervisors for enforcing safety rules and implementing the necessary training and corrective actions to ensure proper focus on established objectives.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Normal amount of sitting
• May be required to stand in excess of 6 hours
• May be required to lift, push and/or pull 60 pounds
• Average mobility to move around a manufacturing environment
• Able to conduct normal amount of work at a computer
• May require travel