#22331_R-274558
nd growing existing business by identifying opportunities to sell additional Mastercard products and services.
In this role, you will act as a trusted partner to your accounts, working closely with customers to understand their business priorities and help digitize and optimize payment flows using Mastercard's solutions (cards, VCN, disbursements, cross-border payments, data, and value-added services). In addition to managing existing relationships, you may also explore and develop new opportunities with select new accounts across LATAM, in alignment with regional growth priorities.
Success in this role will be measured by account growth, revenue expansion, solution penetration, and long-term customer value, as well as contribution to new business opportunities where relevant.
Role
• Own and manage a portfolio of assigned accounts across Latin America and the Caribbean, serving as the primary point of contact for Mastercard
• Develop deep, long-term relationships with key stakeholders within customer organizations
• Identify and execute growth opportunities within existing accounts, including upselling and cross-selling new Mastercard products, services, and solutions
• Partner with internal Mastercard teams to design and deliver customized digitization and commercialization strategies for each account
• Drive joint business planning with customers, aligning Mastercard capabilities to their strategic priorities
• Maintain a robust pipeline of expansion opportunities and forecast revenue growth within managed accounts
• Support the identification and development of new account opportunities across LATAM, as needed
• Represent the voice of the customer internally and act as the voice of Mastercard externally, providing thought leadership and strategic guidance
• Collaborate with stakeholders to prepare and deliver compelling commercial, business, and legal proposals
• Grow Mastercard's presence, relevance, and reputation within assigned accounts and across the broader ecosystem
All About You
• Experience in the payments, fintech, or financial services ecosystem
• Strong background in account management, relationship management, or consultative sales
• Proven ability to grow revenue within existing accounts through solution selling
• Deep understanding of the innovation and digital commerce ecosystem in Latin America
• Highly customer-centric, with a focus on long-term value creation
• Ability to identify complementary products and services that address customer needs
• Strong communication skills, with the ability to explain technical and commercial concepts clearly
• Comfortable engaging with senior stakeholders and cross-functional teams
• Proactive, solution-oriented mindset with strong problem-solving skills
• English and Spanish required; Portuguese preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: