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rategy and enhancing employee experience through data-driven insights. The People Insights Manager role is an addition to our newly created Insights Services Team within the Global People Operations and Insights team at Mastercard, operating across multiple Regions & time zones.
The ideal candidate will have a strong background in data analysis, statistics, and human resources, with a focus on generating actionable insights to drive strategic decision-making within the organisation. This role will involve working closely with cross-functional teams to understand business needs, analyse data, and communicate findings effectively to Leadership audiences. Competitive candidates will be detail-oriented, execution-focused, and accomplished at driving quantifiable results within a global and matrixed organization.
Role
oConduct in-depth analyses of employee data to identify trends, patterns, and areas for improvement.
oApplies knowledge in quantitative and qualitative analysis as well as data visualization to surface clear and compelling narratives that inform the People Strategy
oInfluences the development of actionable KPIs that drive business decisions and inform executive management and other key constituents
oProvides thought leadership to convert inputs from stakeholder teams into creative, scalable solutions
oEnsure data integrity, accuracy, and security by establishing and enforcing data quality standards.
oStay up-to-date with industry trends and best practices in people analytics and data science.
oCollaborates with data engineering and visualization resources to access and manipulate data, explain data requirements, and surface findings via cutting-edge visualizations and dashboards
oProvides program management support for Solutioning and Automation activities, including project prioritization through partnership across the People Analytics Leadership team
oDemonstrates exceptional judgment and discretion when dealing with highly sensitive people data
All About You
Essential
oExperience in providing measurable business outcomes through surfacing insights relating to organizational effectiveness
oOutcome driven; with experience providing innovative analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
oAbility to translate results of analyses into data-driven insights to ensure key messages resonate with the target audience
oStructured thinking, seeking to proactively introduce structure and processes where gaps may exist
oAbility to collaborate with peers and cross functional teams, working across multiple time zones
oCreative and nimble with ability to overcome obstacles to solve hard problems
oFlexible and responsive, with ability to adapt to rapid change in direction or business priority
oOpenness to feedback and strong self-awareness
oAbility to work within the confines of data governance and privacy standards
oEnd-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
Desirable
oComfortable working in a technical environment
oPossesses a commensurate level of experience in relationship building across large scale organizations; through providing a Consulting service to internal or external client groups
oExperience managing and analyzing structured and unstructured data using tools such as SQL, R, or Python
oFamiliarity with ETL tool capabilities and utility (e.g., Alteryx, Informatica)
oExperience in HR data (Workday preferred)
oExperience in BI tools (Tableau, Power BI, and Domo preferred)
oExperience with Agile/Scrum environment preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: