SME Director LAC Alternative Distribution Sales Specialist

rong partnerships, we enable individuals, financial institutions, governments, and businesses to realize their greatest potential. Our Decency Quotient (DQ) defines our culture, shaping how we operate both inside and outside our company. With a presence in 210+ countries and territories, Mastercard is committed to driving financial inclusion, digital transformation, and economic growth worldwide.

Overview
Across Latin America and the Caribbean (LAC), Micro, Small, and Medium Enterprises (MSMEs) are the backbone of economic growth, accounting for ~90% of the workforce and ~55% of GDP. The Covid-19 pandemic further emphasized the critical role of MSMEs in driving economic resilience and recovery. At Mastercard, our mission is clear: "Empowering Every Business, Everywhere." Given their impact as both payers and acceptors of electronic payments, MSMEs are central to Mastercard's growth strategy in LAC. Our goal is to enable these businesses to scale, digitize, and thrive in a modern economy.

Role
Mastercard's LAC SME team is seeking a Director, SME Sales Specialist to drive revenue growth and digital transformation for small businesses in the region. This role requires a dynamic, results-driven leader who can:
Develop new revenue opportunities by identifying and engaging SME customers through strategic prospecting, partnerships, and direct outreach.
Drive consultative sales and solution innovation by understanding SME challenges and positioning Mastercard's payment solutions to address their pain points.
Expand Mastercard's market presence through value proposition enhancements, alternative distribution channels, and strategic industry partnerships.
Lead business development efforts in trade and logistics, enabling port operators, logistics companies, and freight service providers to digitize payments from small businesses and integrate Mastercard solutions into trade ecosystems.
Enhance Mastercard's go-to-market strategy by identifying opportunities to modernize B2B transactions and increase financial inclusion for SMEs in supply chain operations.

Key Responsibilities:
Sales Growth & Pipeline Management: Own and execute a revenue-driven sales strategy to expand Mastercard's SME segment share across LAC.
Business Development & Partnerships: Identify and cultivate partnerships with fintechs, logistics providers, and industry stakeholders to drive SME digital transformation.
Consultative Selling & Client Engagement: Engage directly with SME customers to position Mastercard's solutions, negotiate deals, and close sales.
Product & Solution Innovation: Work with Product, Marketing, and Market Development teams to tailor Mastercard's offerings to SME needs and market trends.
Analytics & Performance Optimization: Leverage market insights, sales performance data, and competitive analysis to refine strategies and exceed growth targets.
Trade & Logistics Sector Focus: Develop strategies to help port operators, logistics firms, and freight service providers digitize SME payments, reducing reliance on cash.
Cross-functional Collaboration: Work with regional and divisional teams to develop sales enablement tools and ensure sales readiness for SME solutions.
Industry Thought Leadership: Represent Mastercard at conferences, trade shows, and networking events, positioning the company as the leader in SME payments and digital transformation.

All About You
The ideal candidate should be a sales-driven, entrepreneurial professional with a deep passion for financial inclusion, digital payments, and SME growth.
Proven track record in sales, business development, or strategic partnerships, with a focus on revenue growth.
Experience in trade & logistics (required).
Deep knowledge of the financial services and payments industry, with a clear understanding of market trends and competitive offerings.
Strong negotiation, stakeholder management, and relationship-building skills.
Experience working with fintechs and alternative payment providers to drive B2B payment innovation.
Proficiency in analytics tools such as Excel or Power BI.
Ability to work independently in a fast-paced, high-performance environment.
Bachelor's degree required; advanced degree preferred.
Fluency in Portuguese and English (required).

Why Mastercard?
At Mastercard, you'll be part of a team that is shaping the future of digital payments and driving meaningful impact for businesses across LAC. If you are a passionate, results-driven professional looking to accelerate your career while empowering SMEs to thrive in the digital economy, we encourage you to apply.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.