Global Loan Services, Vice President, Product Support & Services ISG

wning management tools/methods such as work queues, checklists, depth charts and calendars

• Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development

• Checking and Approval of Loan Events, tying out between System & Agent Notices to ensure these are processed timely and accurately

• Preparing metrics reports

• Reconciliation of trade settlement via Internal MS system

What you'll bring to the role:

• Strong relationship building skills serving as a role model for client service

• Ability to think commercially, understand the impact of initiatives, risks on the operational budget

• Experience in managing teams, enhancing control, continuous improvement and reducing operational risk

• Strong background in Loans

• Assumes ownership of problems and drives towards their resolution

• Displays high level of attention to detail and the ability to prioritise tasks appropriately

• Develops and maintains excellence in client relations by providing timely and relevant information through effective communication

• Delivers team tasks on time to required quality

• At least 6 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.