Investor Services Representative

oviding an escalation point for team members Ensuring that line management are made aware of any issues in a timely manner Highlighting resource constraints to line management A detailed knowledge of the offering documentation for the funds being serviced A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation) Participating in the in conversion of records from other administrators Team Leadership: An IS Professional in Investor Services plays a key role in the day-to-day operation of our team Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. Expected base pay rate for the role will be between $90,000 to $115,000 for an Associate, and $120,000 to $140,000 for a Director, per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.