Morgan Stanley Fund Services - Senior Investor Services Representative, Associate, Hong Kong

t needs and resolve complex issues. Participate in the onboarding process of new clients. Be an active participant in client meetings. Proactively identify and act on opportunities to improve current processes to meet the changing requirements of our clients, to improve efficiency, or to reduce risk. Ensure an awareness of and adherence to the key TA controls at all times. Ensure that line management are made aware of any client or operational issues in a timely manner. This will include escalating for action as well as escalating for information. Be an established point of contact with client IS contact. Identifying system enhancements that reduce operational risk, create operational efficiency, or improve customer service. Work on projects /Ad-hoc tasks as required. Prior experience working in a hedge fund administration firm with experience in all aspects of the role of an Investor Services Administrator. Alternative experience may be considered. An aptitude for client service. Good administrative and organisational skills with a particular focus on accuracy and attention to detail. An ability to work under pressure and an ability to cope with increased workloads at month-end. Demonstrate team player qualities within the investor services team. An ability to work as part of a global team. An ability to use key financial systems and other IT tools. A strong knowledge of the core processing and reporting functions. Ability to Communicate in Mandarin/ Japanese will be a plus At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.