Senior Manager - Investor Services - Bangalore

oney laundering requirements, statutory regulations and company policies and procedures. Ensure that all follow up queries to investors are handled in an appropriate manner. Handle routine email and fax queries from investors and fund managers in a professional and prompt manner, escalating where appropriate. Provide investors and their nominees with statements, contract notes and other documentation. Produce MIS and other internal operational reports that assist in the effective operation of the team. Ensuring that the records of the fund are maintained in a complete and organised manner. Keep management in Mumbai, Westchester and Dublin appraised of operational issues. All of the above should be carried out in compliance with the Service Level Agreements agreed with each client. Investor servicing requires compliance with a range of policies. The Associate should have: A detailed knowledge of the offering documentation for the funds being serviced. A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced. A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls. A number of years prior work experience - preferably in financial services and with Investor servicing. Knowledge of hedge fund processing is a strong advantage. Good administrative and organisational skills with a particular focus on accuracy and attention to detail. An ability to work under pressure and an ability to cope with increased work loads at month-end. An ability to work as part of a virtual team that is spread across different time zones and geographies. An ability to use key financial systems and other IT tools. A third level qualification - preferably in a business or numerical discipline At our foundation are five core values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - that guide our more than 80,000 employees in 1,200 offices across 42 countries. We Firm is differentiated by the caliber of our diverse team. While our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. We're committed to bringing passion and customer focus to the business. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.