Technology Capacity Management Lead (Hybrid)

map, deliver enhancements to tooling capacity in support of ongoing program development. Coordinate responses to internal audit and regulatory requests for information pertaining to the Capacity Management program. 5+ years of proven experience in supporting a Capacity Management/performance management, function within a financial institution is essential, with a large, diverse, international, multi-platform IT estate Regulatory Understanding: Demonstrable evidence of ensuring compliance with regulatory standards such as DORA, or equivalent regulations in the financial/technology sector from a Capacity Management perspective Excellent communication skills (written, verbal, and presentation) with the ability to articulate program enhancements and influence key stakeholders Best Practice Methodology: Knowledge of ITIL Processes generally and Capacity Management processes and controls specifically Best Practice Methodology: Strong understanding of industry best practices pertaining to capacity management Minimum Bachelor's Degree Strong team player who is proactive, positive, self-motivated, and goal-oriented Ability to effectively prioritize and handle multiple tasks under tight deadlines in a fast-paced environment Proven Project Management experience PC skills: Above proficient skills with Microsoft applications (Outlook, Excel, PowerPoint, and Word) Expert in ITIL 4 Capacity and Performance Management Build a career with impact. Visit morganstanley.com for more information. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://https://www.morganstanley.com/about-us/global-offices into your browser. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential.