Trade Operations_Vice President_Product Support and Service ISG

ct Support & Services ISG.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. In joining our Operations team, you will discover a dynamic environment where every day offers new opportunities for personal growth and innovation. Your career isn't just a job, it's an incredible journey fuelled by collaboration, challenge, and the chance to make a meaningful impact to our business, our clients, their investors and the wider Morgan Stanley franchise.

What you'll do in the role:

• Lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, depth charts and calendars

• Develop leaders and build high-performing teams

• Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development

• Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required

• Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations

• Serve as a senior client-facing point of contact, proactively managing client communications, setting expectations, and translating client requirements into scalable, well controlled operational workflows.

What you'll bring to the role:

• Strong relationship building skills serving as a role model for client service

• Ability to think commercially, understand the impact of initiatives, risks on the operational budget and ability to influence senior stakeholders across functions

• Experience in managing teams, enhancing controls, and driving continuous improvement with a transformation mindset while reducing operational risk

• Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you

• Ability to address non-standard issues within area of expertise

• Demonstrated leadership of managers and senior professionals

• Strategic mindset with hands-on operational expertise with a strong track record of managing risk and operational change

• Proven track record of partnering with clients to understand evolving business needs, communicate service impacts, and ensure operational support aligns with commercial objectives and client expectations

• At least 7 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://https://www.morganstanley.com/about-us/global-offices into your browser.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://https://www.morganstanley.com/people-opportunities/eeo .