Business Unit Change Manager II

l communications teams to develop and execute communication plans

• Manage and direct departmental change management components of projects through the planning, analysis, design, implementation and transition phases

• Lead business needs/impact assessments and alignment with organizational objectives

• Create and manage measurement systems using targets and key performance indicators to track adoption, utilization and proficiency of departmental changes

• Identify performance gaps and resistance to change management efforts; develop, recommend and implement corrective actions

• Prepare reports and presentations for executive leadership, managers, and stakeholders

• Compile, research and analyze trends in support of change management projects and initiatives; provide results and recommendations based on analysis

• Perform other related duties as assigned

Qualifications

• Significant experience in implementing medium to large-scale change management efforts including impact assessments, stakeholder identification and alignment, communications planning and training needs assessment

• Significant experience in managing projects from creation through execution and evaluation

• Significant experience in exercising initiative, producing desired results and achieving objectives

• Significant experience in working with all levels of staff, management, stakeholders and vendors

• Extensive experience in presenting findings and conclusions clearly and concisely to stakeholders and management

• Significant experience in managing multiple priorities independently and/or in a team environment

• Experience in leading, guiding and mentoring others

• Advanced skill in the use of PCs and related software packages

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

• PROSCI Change Management Certification

• Knowledge of NFCU's functions, philosophy, operations and organizational objectives

• Effective skill communicating complex technical concepts to non-technical audiences

• Expert verbal and written communication skills

• Advanced research, analytical and problem-solving skills

• Advanced skill in translating information into actionable insights

• Bachelor's Degree in Business Administration, or related field, or the equivalent combination of education, training or experience

• Master's degree in Business Administration or related field

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.