Check Operations Specialist II

ioritize, process and reconcile incoming and outgoing financial items from direct presentment banks, the Federal Reserve Bank (FRB), Navy Federal branches, Mail Remittance, ATM, eDeposits, or other sources for clearing

• Make pay/no pay decision for corporate check items

• Reconcile general ledger for proper recordation and processing of escheated items to ensure compliance with state and federal regulations

• Make payment decisions on negotiable instruments that require special handling, e.g. stop payments, cancelations, voids, duplicate paid drafts, and escheatment

• Organize work according to item type (e.g. on-us, returned items, Savings Bonds etc.) to ensure adherence to established deadlines/guidelines

• Initiate Check Adjustment and correspond with the FRB via an automated system to resolve incorrect payment amount, duplicate or false presentments

• Research and investigate escalated problems involving member and corporate check transaction; processes corrections to exceptions transactions

• Review status of outstanding transaction and initiate corrective action for transactions

• Review transactions flagged as fraudulent or suspicious; determine risk level based on OFAC regulations and complete appropriate documentation; escalate confirmed fraudulent or suspicious transactions to Security

• Remain current on industry rules and regulations governing checks and other financial transactions

• Perform on-going quality control to ensure efficiency and accuracy of processes and procedures

• Perform end of day balancing for Incoming and Outgoing Check transaction

• Obtains and prepares additional documentation for check adjustments to be provided to internal business units, financial institutions and the FRB

• Respond to general requests from members, internal business units, FRB and financial institutions

• Maintain a general awareness of FRB rules, regulations and operating guidelines

• Adheres to internal controls and procedures to minimize risks and prevent losses

• Support projects and initiatives within the business unit and/or across the organization

• Mentor and guide level I team members

• Perform other duties as assigned

Qualifications

• Working knowledge of accounting reconciliations and principles

• Experience in processing incoming and outgoing checks transactions

• Experience in processing incoming Check Adjustment, Corporate transactions and

• Reconcile General ledgers

• Working knowledge with industry rules and regulations governing checks and other financial transactions

• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

• Working Knowledge with payment rules and regulations

• Working knowledge with FRB rules, regulations and operating guidelines

• Ability to handle multiple tasks simultaneously with a high degree of accuracy

• Experience in working in a high volume, fast paced environment

• Effective in the use of PCs and related software packages

• Exposure to leading, guiding and mentoring others

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill interacting tactfully and effectively in difficult situations

• Effective research, analytical, and problem solving skills

• Effective verbal and written communication skills

Desired Qualifications

• Familiarity with NFCU credit/debit card products, services, processes, procedures and related dispute/fraud

• Familiarity with of Navy Federal's functions, philosophy, operations and organizational objective

Hours: Monday - Friday, 11:00AM - 7:30PM (Essential employee)
Location: 820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• 2025 Handshake Early Talent Award

From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.