ETS Engineer IV - Cloud Engineering (CRM Engineer IV)

ages and Power Virtual Agents is a plus

• Extended configuration experience with Dynamics 365 CE including: custom entities, fields, views, interactive dashboards, business process flows, business rules, timelines, and Insights

• Must be able to identify, troubleshoot, solve, and manage production issues under time constraints with minimal supervision

• Assist with unit testing, integration testing, and user acceptance testing prior to production

• Customize and optimize CRM SQL Server database applications in support of business functions

• Provide front-end Dynamics CRM development capabilities

• Mentor/Lead more junior developers to higher skill levels and performance

• Apply engineering principles into the design and enhancement of new and existing systems

• Document new system components, or modifications to existing components

• Ensure the security and integrity of system and product solutions including compliance with Navy Federal, industry engineering and Information Security principles and practices

• Perform engineering tasks and assignments in support of business needs

• Perform engineering technology research, procurement, deployment, and configuration for new and modified systems

• Provide technical leadership in the architecture discipline and development of information technology solutions

• Present clear, organized and concise information to all audiences through a variety of media to enable effective business decisions

Qualifications

• 5+ years of hands-on experience with Dynamics 365 Customer Engagement/Dynamics CRM and associated Power Platform technical solutions

• Bachelor's Degree (Computer Science, Electronics Engineering or other engineering or technical discipline)

• 8 years of additional relevant experience may be substituted for education

• Hands-on experience working with JavaScript, C#, .NET, D365, CRM SDK, CRM Plugins, PowerApps & Power Automate Flow; database platforms including SQL Server; development tools such as Visual Studio, XrmToolBox, Dynamics 365 CE WebAPI

• Extensive experience and knowledge to design, code, test, debug, and document software in a variety of programming languages

• Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments

• Hands-on experience developing & deploying business applications using Microsoft Dynamics Power Platform

• Hands-on experience with one or more of the following Dynamics 365 CE modules: Customer Service, Sales, Marketing

• Experience with latest programming languages and techniques, and extensive experience in creating strategies for developing IT systems and applications

• Experience in evaluating alternative approaches and selecting optimal approaches

• Team player, adaptable, flexible, and able to handle multiple simultaneous projects

• Advanced knowledge of engineering discipline

• Advanced organizational, planning and time management skills

• Advanced skill exercising initiative and using good judgment to make sound decisions

• Expert research, analytical, and problem-solving skills

• Expert verbal and written communication skills

Desired Qualifications

• Working experience with Microsoft Azure platform

• Experience with Agile methodologies (SCRUM or something similar). Experience with pair programming is preferred

• Working experience with data integration between Microsoft Dynamics Power Platform and external systems and non-native tools like SSIS, ETC, Scribe, etc.

• Experience and/or knowledge of the integration of feature sets as it pertains to the Power Platform and O365 including SharePoint, MS Office, and OneDrive/OneNote

• One (1) or more of the following Microsoft certifications: Power Platform App Maker Associate, Power Platform Developer Associate, Power Platform Functional Consultant Associate, Dynamics 365 Customer Service Functional Consultant Associate, Dynamics 365 Sales Functional Consultant Associate, Dynamics 365 Marketing Functional Consultant Associate, are highly desirable

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602

About Us
You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

• Military Times 2022 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

• Fortune Best Place to Work for Financial and Insurance Services

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.