Financial Presentation Specialist (Full-Time) - MCRD Parris Island

process credit card applications and certificates

• Respond to basic inquiries regarding Navy Federal products, services, and membership eligibility

• Identify and coordinate resolution of issues that occur during membership activities (e.g., automated systems and vendor supply problems)

• Support branch financial briefs and member acquisition events

• Perform moderately complex platform banking functions to include new account opening, digital services, credit card and basic consumer loan applications and debit card servicing

• Understand member needs, provide quality service, and respond quickly and accurately to member requests for information

• Counsel current and prospective members about Navy Federal's products and services

• Ensure cash and other negotiable instruments are handled properly

• Identify patterns of activity indicating possible fraud or account abuse

• Understand and comply with federal and other regulations relating to financial products and services

• Develop knowledge of Navy Federal products/services, security updates, fraud alerts, policies, procedures, marketing initiatives, etc.

• Provide functional/operational support to the branch/region as dictated by workload and business need

• Perform other duties as assigned

Qualifications

• Working knowledge of savings products, checking products, accounts and services

• Familiarity with cross servicing techniques and member engagement methods

Desired Qualifications

• Experience with public speaking in a professional and/or corporate setting

• Experience in training or adult education

• Experience in member/customer service positions, preferably in a call center, retail banking or financial institution

• Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

Hours: Available Monday - Friday: hours based on business needs.

Location: Building 202 Blvd DeFrance, MCRD Parris Island, South Carolina 29905

Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• 2024 PEOPLE® Companies That Care

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune . ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.