Intern - Year Round (Lending Systems)

adding them to the "Intern Proof of Enrollment" section of the application.**

Responsibilities

• Conduct research and preparation of reference material

• Serve on teams and task groups for projects/initiatives within the business unit and/or across the organization concerning new automated systems, products and/or services

• Develop and administer online reference material, instructions and communications

• Maintain documentation library to ensure currency of processes

• Identify, communicate and resolve technical, tactical and operational project issues and risks

• Analyze, research and resolve problems and discrepancies related to member accounts/loans

• Ensure software/systems meet regulatory and procedural requirements

• Research, develop and recommend enhancements to improve operational processes and procedures

• Identify and detect errors/omissions; resolve or arrange for the resolution

• Serve as subject matter expert regarding business functions, systems, policies and/or procedures

• Work with other business units to resolve systems and equipment issues

• Perform research for process improvements

• Recommend corrective action when discrepancies

• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university

• Effective interpersonal, verbal, and written communication skills

• Effective research, analytical, and problem solving skills

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Ability to exercise initiative and good judgment to make sound decisions

• Ability to adapt to new technologies

• Ability to provide exceptional customer service

• Effective word processing and spreadsheet software skills

• Effective organizational, planning and time management skills

• Ability to work independently and in a team environment

• Demonstrated proficiency with PowerBI

• Desired - Communication with impact and be committed to self-development

• Desired - exposure to SQL, VB.net, AutoIT, C#, Java, JavaScript, SharePoint, PEGA, and/or similar

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2025 America's Best Large Employers

• Forbes® 2024 America's Best Employers for New Grads

• Forbes® 2024 America's Best Employers for Tech Workers

• Fortune Best Workplaces for Millennials™ 2024

• Fortune Best Workplaces for Women ™ 2024

• Fortune 100 Best Companies to Work For® 2025

• Military Times 2024 Best for Vets Employers

• Newsweek Most Loved Workplaces

• 2024 PEOPLE® Companies That Care

• Ripplematch Recruiting Choice Award

• Yello and WayUp Top 100 Internship Programs

From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.