Mortgage Loan Review Specialist I

ed guidelines and requirements

• Review system of record and enter tasks for identified issues

• Research, analyze and resolve issues related to documentation

• Document identified issues; update documentation as issues are resolved

• Process VA Funding Fee refunds from the government agency

• Process VA receipt updates and printing

• Review scanned mortgage documentation and index the image into the appropriate document type

• Coordinate with external vendors and internal business units to correct erroneous information

• Validate production numbers to daily reports submitted by Management - leveler

• Complete mortgage and equity document reviews within SLA &

• Perform other duties as assigned

Qualifications

• Exposure to mortgage lending principles, concepts and practices including mortgage processing, servicing and underwriting

• Exposure to reviewing/analyzing loans for compliance with Federal/state/county/NCUA/ laws, regulations and policies

• Familiarity with financial institution and lending practices, principles and regulations

• Experience in an accounting or banking operation, preferably dealing with payments, transactions, and balancing

• Experience in member/customer service preferably in a call center/retail banking/financial institution

• Familiarity with mortgage and equity (Conventional) guidelines

• Familiarity with mortgage/equity loan processing, closing, and documentation requirements and regulations

• Exposure to managing multiple priorities independently and/or in a team environment to achieve goals

• Effective clerical, technical or administrative skills

• Effective research, analytical, and problem solving skills

• Effective organizational, planning and time management skills

• Effective skill exercising initiative and using good judgment to make sound decisions

• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and Regulations

• Effective skill maintaining accuracy with attention to detail and meeting deadlines

• Effective skill performing mathematical calculations and working accurately with numbers

• Effective verbal and written communication skills

• Effective word processing and spreadsheet software skills

Desired Qualification(s)

• Familiarity with Navy Federal products, services, programs, policies and procedures

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• Yello and WayUp Top 100 Internship Programs

From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.