Program Manager III

profit partners externally, to develop and execute enterprise-wide community engagement strategies.

Responsibilities

• Leads the development and management of strategic programs and nonprofit partnerships in alignment with enterprise-wide initiatives that drive positive community outcomes, employee engagement and member-centric goals

• Design program and campaign strategy in collaboration with direct leadership, other internal business units and national nonprofit partners.

• Represent Navy Federal externally with high-profile national nonprofit partners, at conferences and internally with executive stakeholder groups

• Review community program and campaign-related data using performance measurements and indicators to identify areas for opportunity and develop action plans for each indicator or area identified and lead change management

• Fosters relationships with business unit leaders horizontally and high-profile strategic/national nonprofit partners

• Consult with team leadership, including campus leaders and business partners, to effectively define action plans and activities that allow team to achieve noted KPIs and short/long-term goals and objectives

• Conduct after action reviews to analyze event effectiveness; identify and address areas of opportunity and make recommendations for future events

• Identify and collaborate with management regarding the current and future resourcing needs.

• Identify, scope, document, coordinate, and implement new practices in accordance with program and campaign goals

• Execute community events by developing and coordinating work plans, schedules, milestones, deliverables, and training

• Support management of enterprise and campus specific program budgets with campus leadership staff

• Identify opportunities and recommend solutions to barriers that would impact program deliverables

• Identify, communicate, and resolve cross-organizational areas of concern that may impede or impact Navy Federal's community initiatives.

• Maintain/archive program documentation (e.g. toolkits, SOPs and guidelines)

• Leads the coordination, logistics and execution of on-campus community moments that matter, including working internally on A/V, registration, and communicating event details in collaboration with other business units

• Manage and control event collateral and materials (e.g., t-shirts, posters, SWAG)

• Manage philanthropic management platform (e.g., Benevity) and incoming/approved local grants

• Collaborate and prioritize assignments, including project analysis, requirements definition, and implementation of program modifications and enhancements

• Join applicable Navy Federal Serves meetings and support campus leaders and location-based executive sponsors with community action planning and implementation.

• Develop action plans for conducting internal analyses and collaborate with business partners to identify root causes for employee engagement gaps and establish solutions

• Manage multiple programs and participate in execution of larger enterprise-wide campaigns (e.g. Military Appreciation Month, Holiday Giving) with guidance from leadership

• In partnership with campus leaders, act as relationship manager with various local nonprofits

• Serve on cross-functional teams with campus leadership staff and Community Service Champions to support programs or initiatives of moderate to considerable impact within the business unit &/or across the organization

• Provide event consultation to support volunteer leaders, campus leadership and various champion groups (e.g. Community Service Champions)

• Perform other duties as assigned

Qualifications

• Foundational understanding of community engagement

• Experience designing and implementing enterprise/national programs in highly matrixed corporate or nonprofit environment

• Experience designing

• Experience with workflow and program development including development of requirements documents, procedures, and implementation plans

• Experience cultivating relationships with external community partners at the national level and in the local community

• Experience in leading and managing multiple initiatives and meeting changing requirements and priorities to accomplish objectives and goals, independently or in a team environment

• Experience in leading and collaborating across organizational teams and building partnerships across various functions

• Experience leading, training, guiding and mentoring others

• Experience cultivating relationships with leadership and management within diverse and complex operational environments

• Advanced program management skills, to include establishing and leading teams; managing timelines/deadlines/resources; ensuring successful event execution and implementation

• Advanced verbal, written, and interpersonal communication skills, including ability to communicate complex terms to all levels of audiences

• Effective event planning, organizational and problem-solving skills

• Effective skill in identifying and analyzing business requirements and recommending solutions

• Innovative thinking skills to resolve issues and facilitate decision-making

• Analytical and critical thinking skills to include summarizing information and clearly identifying key elements, patterns, results, or relationships

• Bachelor's degree in business, Management, or the equivalent combination of training, education, and experience

Desired Qualifications

• Working knowledge of financial services industry

• Project/program management experience or the equivalent combination of training and education

• Knowledge of grant management systems and project management software (e.g., Benevity, ADO)

• Prior experience in corporate social responsibility, the nonprofit sector or adjacent field

• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 141 Security Drive, Winchester, VA 22602

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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From Fortune . ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.