#24534-OTHLOC-300000025815128
streams, and manage data migration projects
Provide user support and training on SaaS functionalities
Identify functionality gaps and offer recommendations for solutions
Manage the SDLC process from requirement intake to deployment
Consult and support internal customers as a trusted advisor
Design and document technical solutions to functional system requirements
Build working relationships with team members and subject matter experts
Lead small projects and initiatives
Qualifications
Bachelor's degree in Business Administration, Management/Information Systems, or equivalent training, education, and experience
5-7 years of experience in function
Complete knowledge and understanding of business area/specialization
Advanced skill in SaaS cloud developer tools such as Visual Builder Studio (VBS), Visual Builder Cloud Services (VBCS), Generative AI Chatbots, and Content/Knowledge development
Advanced skill with case management and ticketing systems, such as Service Now, ADO or Jira
Advanced skill to work independently with limited guidance and as part of a team, and experience with guiding and mentoring others
Advanced interpersonal skills including the ability to interact effectively with external contacts and all levels of management and staff
Advanced knowledge of SaaS Cloud functional/technical data flows, notifications and integrations between various applications
Advanced knowledge of cloud technologies, AI concepts, and related duties such as designing, planning, administering, developing, or maintaining cloud-based applications
Business knowledge in Disability and Time& Labor
Knowledge of Oracle Cloud
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131 | 11270 Saint Johns Industrial Parkway South, Jacksonville, FL 32246 | 4 Concourse Parkway, Suite 100, Sandy Springs, GA 30328 | 295 Bendix Road, Suite 250, Virginia Beach, VA 23452
This is a hybrid role. Two days a week in office is required.
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• Fortune Best Workplaces for Millennials™ 2024
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• Ripplematch Recruiting Choice Award
• Yello and WayUp Top 100 Internship Programs
From Fortune . ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.