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ties and fostering collaboration across the enterprise. Act as a key liaison between key senior business stakeholders and technology teams to define, develop, communicate, and execute strategic plans for ensuring alignment of product strategy with organizational goals.
Responsibilities
Lead cross-departmental, multi-functional teams to deliver on Membership & Deposit Products product management objectives and business outcomes
Partner with product owners, business leaders, and senior stakeholders to execute product strategy and drive superior results
Oversee the development and maintenance of product roadmaps, backlogs, and performance metrics to ensure alignment with business goals
Leads team by acting as a thought leader, driving competitive intelligence, analyzing customer insights / data, and building team consensus
Build and maintain strong relationships with stakeholders, including business units, technology teams, and external partners
Assist team members in broad thinking and accountability, including ensuring new designs, changes, or enhancements to systems meet user requirement needs and ensure adherence to industry, regulatory, department, and enterprise standards
Support strategic planning and enterprise initiatives, ensuring alignment with organizational objectives
Coach, mentor, and develop team members, supporting succession planning and workforce strategy
Enables complex decision making for senior leaders around product features through clear and concise communication, including masterful visual storytelling via slide presentations
Ensure effective communication and escalation of risks, impediments, and operational concerns
Guide and analyze benchmarking, trend analysis, and other input to drive continuous product improvement and elevate data-driven, member-centric thinking
Drives a culture of experimentation and test & learns, including guiding unprompted new ideas, initiatives, and recommendations that drive continuous improvement
Encourages utilization of AI across the daily work of team members and in product enhancements
Lead and participate in large, multidisciplinary projects and initiatives, providing consulting expertise and guidance from conceptualization to implementation
Perform supervisory/managerial responsibilities and other duties as assigned
Qualifications
Bachelor's degree in Information Technology, Business Administration, Finance, or related field (Master's degree preferred)
Extensive experience in product management or portfolio management, including leading cross-functional teams and managing complex projects
Proven ability to develop and implement product strategies, roadmaps, and performance metrics
Experience working directly with technical teams in an agile software development environment
Strong relationship-building, negotiation, and facilitation skills with internal and external stakeholders
Advanced analytical, quantitative, and problem-solving skills; ability to use data and metrics to drive decisions
Effective communicator, able to articulate complex concepts to diverse audiences and influence outcomes
Experience in financial planning, resource management, and operational oversight
Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment
Knowledge of industry trends, regulatory requirements, and best practices in product and portfolio management
Experience with change management, process improvement, and adoption of modern IT practices
Significant experience supervising and leading professional employees
Ability to articulate leading business issues and trends, including associated technology implications
Experience in building consensus and delivering processes and frameworks that support alignment between stakeholders across an enterprise
Desired Qualifications
Knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives
Additional Information
Hours:
Monday - Friday, 8:00AM - 4:30PM
Location:
820 Follin Lane, Vienna, VA 22180
5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2026 Handshake Early Talent Award
• Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.