Technology Product Analyst III

Liaises between the product, REL Technology team and other business systems areas, including Real Estate Landing/Mortgage business when necessary.

• Conducts requirements analysis and validation for Mortgage processes, ensuring requirements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards.

• Solves business problems by defining systems solutions via interviewing stakeholders, identifying, and evaluating alternatives, and presenting findings.

• Manages medium-large projects/product lines either solo or as part of a team of Analysts.

• Recognizes and proactively raises issues or risks along with well-considered solutions.

• Elicits and documents functional and non-functional requirements using variety of techniques, including interviews, document analysis, storyboards, use cases, scenarios, and diagramming.

• Represents requirements using alternative views, such as epics/features/stories/product backlog items, models, diagrams, prototypes, or scenarios, to facilitate communication to the project / product team.

• Tracks and manages requirements status and changes throughout project / product lifecycle via board/backlog management and maintenance.

• Creates and communicates artifacts translating business needs into executable requirements.

• Continually seeks opportunities to improve and increase level of industry/domain-specific knowledge by remaining current with emerging products and technical updates.

• Presents project, product, or other material at various meetings.

• Performs other duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field, or the equivalent combination of training, education, and experience.

• Possesses/maintains significant experience with Microsoft Office suite, including Excel, Word, PowerPoint, and Visio; artifacts and deliverables are polished and professional

• Experience in SQL and VBA database languages

• Proficient understanding/ knowledge and work experience with Azure DevOps Boards

• Demonstrates and applies knowledge in IT solution creation and delivery to assigned project/product.

• Proficient Product Management work experience

• Experienced in applying Agile principles and Agile Methodology

• Experienced in monitoring and maintain multiple Azure DevOps boards/projects

• Demonstrates competence in planning, organization, and multi-tasking.

• Experience leading, guiding, and coaching less senior staff and contractors

• Manage multiple priorities independently and/or in a team environment to achieve goals via effective organizational, planning, and time management skills

• Possesses/maintains solid skills with data querying, reporting, and analysis, comfortable recommending solutions to problems

• Possesses/maintains solid verbal and written communication skills

Desired Qualifications

• Navy Federal Service Now knowledge

• Knowledge of Navy Federal products, services, programs, policies, and procedures

• Certifications in MS Azure Cloud Fundamentals, Scaled Agile Framework (SAFe), Certified Scrum Master (CSM)

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• Fortune 100 Best Companies to Work For 2025

• Yello and WayUp Top 100 Internship Programs

• Computerworld® Best Places to Work in IT

• Newsweek Most Loved Workplaces

• Fortune Best Workplaces for Women ™ 2024

• 2025 PEOPLE® Companies That Care

• Newsweek Most Trustworthy Companies in America

• Military Times 2024 Best for Vets Employers

• Best Companies for Latinos to Work for 2025

• Forbes® 2025 America's Best Large Employers

• Forbes® 2025 America's Best Employers for New Grads

• Forbes® 2025 America's Best Employers for Tech Workers

• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2025 Handshake Early Talent Award

From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.