VP Member Data & Analytics

ntation that inform member strategy and experience.

• Partner with Data Products, Governance, Privacy teams to productize unified member data models and related analytically derived member information solutions, integrate external data in member analytics processes, and champion privacy‑by‑design across solutions.

• Partner with Strategy & Research to co-create metrics, insights, and decision frameworks powering the Enterprise Strategy.

• Deliver standardized, trusted reporting and dashboards for member and business performance; enable self-service while maintaining governance best practices.

• Ensure privacy-by-design across products and analytics; manage compliant external data partnerships and sharing arrangements.

• Establish KPI frameworks to measure member value, experience, and growth; promote data-driven strategy across business units.

• Lead talent strategy for analytics and data roles; develop skills and career paths; foster a culture of rigor, ethics, and impact.

• Perform supervisory and managerial duties including staffing, performance management, and cross-functional leadership. Perform other duties as assigned

Qualifications

• Extensive experience leading member/customer analytics and data management functions in complex organizations.

• Advanced expertise in statistical modeling, segmentation, predictive analytics, and data visualization.

• Extensive experience in data product management and data product ownership.

• Knowledge of privacy management, regulatory compliance, and privacy-by-design practices.

• Proven ability to define unified data models and steward lifecycle/consent across distributed platforms.

• Exceptional collaboration skills with strategy, product, technology, risk, and compliance teams.

• Master's degree in Statistics, Data Science, Computer Science, Business or related field (or equivalent experience).

Hours: Monday - Friday, 8:00AM - 4:30PM (Hybrid)
Location: 820 Follin Lane, Vienna, VA 22180

About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• Forbes® 2025 America's Best Large Employers

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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence

• Military.com Top Military Spouse Employers 2025

• 2025 Handshake Early Talent Award

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.