#3304
unications.**
For more information, please visit Ampersand at https://www.ampersand.tv
**WHAT YOU'LL BE DOING:**In this challenging position, you will be responsible for managing the operational processes of the Sales Operations Team including the daily workflow of order entry, schedule maintenance and reconciliation. You will coordinate/participate in training for new Team Leaders and Operations Coordinators ensuring that the productivity and quality standards are met. Additionally, you will be responsible for directly managing Sales Support staff including hiring of new staff and conducting staff evaluations.
HOW YOU'LL BE CONTRIBUTING:
Work with Political/Sales Operations Management Team to analyze and assess staffing requirements and timing of temporary employees to project staff needs on a continuous basis.
Conduct interviews, hire, and develop new staff to ensure they follow policy and procedures.
Organize the sales ops team across offices, visualize future impacts and needs, energize the employees to get their tasks done and ensure that the productivity and quality standards are met.
Provide oversight over the political streaming team and implement new workflows that encourage greater accuracy and efficiency
Assess and monitor team workload daily, identify priorities and redistribute workload to ensure timeliness and efficiency across regions as necessary in partnership with Sales Operations Managers.
Manage systems to support, track and report on metrics needed to ensure all orders are processed and stewarded correctly (Political paperwork).
Coordinate training for new Team Leaders and Operations Coordinators on applicable applications and political order process as well as ongoing training on new applications that apply to operational processes.
Create political training materials including curriculum, lesson plans, training manuals, & tip sheets.
Work with Political Sales Management, Sales Operations and Ad Tech Operations on improving efficiencies in applications that affect the Sales and support process in preparation for future political cycles.
Participate in testing of applications and workflow enhancements as needed.
Work with Sales Operations, Political Team, and Finance to ensure proper adherence to business protocol.
WHAT YOU'LL BRING TO THE TABLE:
Minimum Bachelors degree required
2-3 years Operations experience preferred
Previous experience in managing a team of individuals
Accuracy, excellent organizational skills and ability to solve problems are essential
Must be detail oriented with a demonstrated ability to understand/analyze operational metrics
Must be able to meet strict deadlines; excellent written/oral communication skills required
Ability to deal professionally, courteously, and efficiently with clients and customers
Proficient in Office 365 Applications
OUR VALUES:
Trust
Simplicity
Bravery
Inclusivity or Belonging
Growth
Balance
WHAT WE HAVE TO OFFER:
Competitive salary
Open company culture where you have the headroom to grow and legroom to run
Opportunity to join a company revolutionizing the Advertising Technology industry
Trust worthy, hardworking colleagues
Opportunities to learn and grow
Management, Sales, Executive Presence, Operations trainings; just to name a few!
Comprehensive Medical, Dental, and Vision coverage
Generous Time Off
Work/Life balance
401k and Company matching
Commuting benefits
Other perks
Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We are an equal opportunity employer committed to belonging, equity and diversity.
Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We are an equal opportunity employer committed to belonging, equity and diversity.
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