Analyst I

nt of agreements and data requests from the database in support of the engineers and manager of the Interconnection Projects Department.**

• Maintain electronic and paper department and division files and records.

• Assist in maintaining the Planning web site as an accurate source of information for all related planning activities.

• Support the interconnection process and any parallel processes including database support, process completed studies and executed contracts.

• Serves as the first point of contact for new customers that have questions about the interconnection process and refunds.

• Process incoming New Service Requests and study agreements per the timing required by the OATT.

• Demonstrate proficiency in using division support tools to prepare various documents, such as SAP Check Requests and Purchase Requisitions according to established company procedures.

• Work with project area team leads to coordinate the New Services Queue schedule between the Interconnection Projects and Interconnection Analysis departments.

• Consolidates improvements and produces effective change initiatives to the interconnection process and the department's capital support tools such as the Planning Application, Queue Point and NextGen.

• Maintains an exceptional level of customer focus, ability to multi-task, organize and prioritize tasks.

• Knowledge of PJM's Interconnection process and the ability to guide prospective customers.

• Ability to generate reports on interconnection data.

• Act as a subject matter expert on the department's business practices for capital tool development and feature enhancements.

Characteristics and Qualifications:

Required:

• BS - Business Administration or similar

• 5+ years of experience performing a similar role

• Ability to produce high-quality work products with attention to detail

• Ability to communicate effectively in a team environment

• Experience in quantitative and qualitative analysis

• Experience using verbal and written communications skills

• Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)

Preferred :

• Experience with SAP
• Detailed knowledge of Excel and data reporting
• Experience with PJM operations, markets, and planning functions
• Experience in the Energy industry
• Experience supporting any of PJM Committees