(Sr./Lead) Stakeholder Process Specialist I (II)

and corresponding Manual 34 rules. The (Senior/Lead) Stakeholder Process Specialist possesses a working knowledge of current issues in the PJM stakeholder process, demonstrates critical thinking, and provides support for issue navigation through PJM's stakeholder process. The (Sr./Lead) Stakeholder Process Specialist also provides support for related tools and logistics.

Essential Functions:**

• Support / Develop and implement processes and tools to ensure timely and accurate performance of all aspects of the PJM stakeholder process.

• Assist / Lead in the development and communication of effective strategies that support the continual evolution of the PJM Stakeholder Process.

• Support PJM stakeholders, committees and internal functions to effectively address emerging issues.

• Develop and maintain a working knowledge of current issues in PJM's stakeholder process.

• Coach PJM staff (committee chairs, facilitators, and/or secretaries) on PJM's Stakeholder Process Manual, effective facilitation techniques and the relevant tools/systems available.

• Support / Lead the selection, development, and maintenance of training materials and guides on effective facilitation for PJM employees.

• Support / Lead in the development and maintenance of documentation, reference materials and webpage content addressing PJM's stakeholder process for PJM employees and stakeholders.

• Demonstrate the ability to present complex issues to senior management and stakeholders in support of a collaborative decision making process.

• Serve as chair, secretary or facilitator for PJM member committees and other PJM stakeholder groups as needed.

• Support / Administer the Voting Application - including the development of requirements for further enhancements and rigorous testing of all application changes.

• Support / Administer the PJM Issue Tracking Management System - including the development of requirements for further enhancements and rigorous testing of all application changes.

• Provide technical and user support for the stakeholder process related tools including the Voting Application, Roster Manager, and Issue Tracking.

• Support the logistics, planning and coordination for PJM stakeholder meetings and other related events.

• Demonstrate subject matter expertise with respect to Manual 34: PJM's Stakeholder Process and effective in supporting / providing procedural guidance.

• Apply critical thinking to understand the unique nature of complex industry issues and support their navigation through the PJM stakeholder process.

Characteristics and Qualifications:

Required:

• Bachelor's degree in Political Science, Business Administration or equivalent work experience

• Experience using effective verbal and written communications skills

• Ability to apply economic and statistical theory to complex market problems

• Ability to visualize and solve complex problems

• Experience with the PJM stakeholder process, committee meeting format as well as voting procedure

Preferred:

• Experience with PJM operations, markets, and planning functions
• Experience with industry issues as they apply to the PJM stakeholder processes
• Experience with the PJM Stakeholder Process and PJM Agreements and Tariffs, especially as they apply to the PJM Stakeholder and Membership Application Processes
• Experience with the PJM stakeholder process, committee meeting format as well as voting procedure