US Tech - Workplace Support Engineer

ected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.

• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

• Develop skills outside your comfort zone, and encourage others to do the same.

• Effectively mentor others.

• Use the review of work as an opportunity to deepen the expertise of team members.

• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Infrastructure Engineering team you will drive innovative technology into everything we deliver, facilitating that clients receive the right solutions to their biggest challenges. As a Manager you will aid end users experiencing issues with meeting space technology, demonstrating core knowledge of enterprise AV systems and effectively communicating with various stakeholders.

Responsibilities

• Drive innovative technology solutions for client challenges

• Support end users with meeting space technology issues

• Communicate effectively with diverse stakeholders

• Demonstrate proficiency in enterprise AV systems

• Lead teams in delivering exceptional technology services

• Foster collaboration to enhance service delivery

• Identify opportunities for technology-driven enhancements

• Secure alignment of technology solutions with client needs

What You Must Have

• High School Diploma

• 4 years of experience managing IT/AV operations, quality control, process improvement and compliance or 2 years of onsite AV technical support

What Sets You Apart

• Bachelor's Degree in Information Technology preferred

• Demonstrating technical acumen in AV collaboration technologies

• Exhibiting knowledge of enterprise network and security

• Organizing with vendors for technology maintenance

• Communicating effectively across various organizational levels

• Taking initiative in troubleshooting technology issues

• Monitoring system performance and resolving issues proactively

• Displaying proven development and planning skills

• Understanding network and Wi-Fi technology functionality

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance